Contact Us    

Our Mobile Broadband products are sold through carriers (service providers), OEMs and distributors and they will provide first level support to you.

  1. Please call your Service Provider before contacting Novatel Wireless
  2. Search for answers on our Knowledge Base
  3. Ask Questions or Open a Case with our Customer care. A representative will contact you shortly.
  4. Call Novatel Wireless Customer Care at 888-997-5211

  5. Support Hours

    MiFi: 7a-7p ET; 8a-5p PT (M-F)
    M2M:  8a-5p CST (M-F) 

Select your product below for the latest user guides and device details.

Support by Host Platform

Links to Windows, MacOS, or Linux Articles 


Other Useful Support Links

Downloads & Documentation

Discontinued Products

Mobilink Connection Manager - English